HVAC Customer Testimonials

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A+ Air Conditioning and Refrigeration offers superior HVAC and refrigeration services  in North Central Florida. But don’t take our word for it. We invite you to read what current A+ Air Conditioning and Refrigeration customers are saying about us…

Erica Tollett
March 2022
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service Technician Frankie provided maintenance for our air conditioning system. He was pleasant, polite and thorough. We are very pleased with his service. We hope he will be assigned to us for our next service.

Michael Irwin
October 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Earlier this year A-Plus installed two American Standard split-system air conditioners at my house. On the initial visit the owner, Bob McCollum, inspected and measured the existing units and ducting at ground level and in the attic. His comments were to the point, clearly based in knowledge and experience, and free of a fluffy sales pitch. His price was in line with other estimates I received. Further communication was carried out by email. The two installations occurred on separate days in about 7 hours each by an organized and courteous crew that attended to all the details of the installation, did not waste time, and left no mess. The systems have been working well, as promised, and I’m very pleased with the efficiency and quality of the entire operation.

Don Dare
July 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I contacted A+ AC to inquire about a new AC system for my home. The person answering the phone was very attentive and stated that the Service Manager, Jason, could stop by my house on his way home that same day. He
arrived as stated and looked at my current system. He retrieved the necessary information and listened to our needs. He made some suggestions but said that he would discuss with the sales manager, Bob and he would get back to me with several options to pick from. The next day I received the lists. My wife and I made a choice and relayed it back to Bob.
Unfortunately, the original AC we picked was not available but the company upgraded, at no extra cost the the next upscale unit! The unit was delivered with a couple of days.
Bart and Chris arrived on the scheduled date on time and began the install process. They were very courteous and got right to work. As the process moved forward Bart entered the house taking care to remove his shoes and placing drop cloths down were he was working to install the new thermostat. After initial install he assisted in getting my iPhone connected to the unit so I could control it via the phone.
I commend both Bart and Chris for their great work ethic and working knowledge. It was a pleasure seeing them work harmoniously to execute their mission.
A+ AC in my opinion are exceptional in their attentiveness to their customers. Thank you

Michelle Dunlap
June 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From estimate to install, the folks at A+ were top-notch. They listened to my needs, didn’t try to upsell me with extras I didn’t need, and explained the estimate in detail. I have a small house and other companies tried to convince me to get a huge system, even double units, to keep humidity in check (and then started to mansplain humidity to me!). I was quite impressed that the owner of the company was my initial contact and he came out personally to do the estimate. He helped me decide what size system was best for my small home. I’m happy to say that both the temperature and humidity in my home have been very comfortable even on long hot days. The installation was quick and they cleaned up well, leaving no debris behind. Additionally, the owner, staff, and technicians were all professional, courteous, and prompt in all of their communication. I like the quality of the system I bought, and the cost was very reasonable. I HIGHLY recommend A Plus Air Conditioning!

Margaret McKnight
June 2021
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I had my first experience with A+ today when my home AC unit stopped cooling. I called A+ and Sheldon was at my home within a few hours and had my AC back up and running quickly. He did a super job of explaining the issue and he was professional and courteous. I love that this is a family business and we will be signing up for the “A+ Comfort Club” for our twice yearly tune-ups! Thanks, A+!

June 25, 2021
Brett Rhodenizer
Positive: Professionalism, Quality, Responsiveness
It’s never a good day in Florida when your A/C quits, but when (not if) it does, I’ve always reached out to Bob and A+. Over 20 years and two homes, he and his crew have always been fast, courteous, and get the job done right. It’s nice to have a business you trust, and today’s visit was no exception. Thanks A+.

June 25, 2021
Renee Christner
Positive: Professionalism, Punctuality, Responsiveness
We’ve had good service from A+. Bart was here for maintenance today and was prompt, friendly, quick. We had to call on a weekend a few weeks ago and Sheldon came out, also friendly, prompt, knows his stuff. I would recommend them.

June 22, 2021
Scott Bevington
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The entire team took great care of us from the moment we called them. They quickly came out and diagnosed the problem with our AC. They clearly explained our options. They also quickly got us running on a temporary solution until the new unit was ready to be installed. The install team showed up on time and ready to go. They did a wonderful job in the install. Quick and very clean.

I highly recommend them.

June 21, 2021
Don Dare
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I contacted A+ AC to inquire about a new AC system for my home. The person answering the phone was very attentive and stated that the Service Manager, Jason, could stop by my house on his way home that same day. He arrived as stated and looked at my current system. He retrieved the necessary information and listened to our needs. He made some suggestions but said that he would discuss with the sales manager, Bob and he would get back to me with several options to pick from. The next day I received the lists. My wife and I made a choice and relayed it back to Bob.
Unfortunately, the original AC we picked was not available but the company upgraded, at no extra cost the next upscale unit! The unit was delivered with a couple of days.
Bart and Chris arrived on the scheduled date on time and began the install process. They were very courteous and got right to work. As the process moved forward Bart entered the house taking care to remove his shoes and placing drop cloths down were he was working to install the new thermostat. After initial install he assisted in getting my iPhone connected to the unit so I could control it via the phone.
I commend both Bart and Chris for their great work ethic and working knowledge. It was a pleasure seeing them work harmoniously to execute their mission.
A+ AC in my opinion are exceptional in their attentiveness to their customers. Thank you

June 17, 2021
Janet Sentlingar
We’d like to thank Bob, McCollum, owner of A Plus Air Conditioning, who answered our call for assistance when our air went out in the late afternoon. He was punctual, efficient in his work and educated us about the problem and how to keep our h/c system running at its peak. This company is always professional and punctual in providing immediate service…for which we are very appreciative.

You + Us

Reviews are an essential part of our business. Please take a minute to review A+ Air Conditioning and Refrigeration so other Central Florida residents can enjoy the same level of service you do. We are always working to be the best we can be, and greatly appreciate your feedback.